World Retail Congress 2014

Danielle Anderson: How to make digital an experience

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Danielle Anderson: How to make digital an experience

Danielle Anderson, director of digital experience at Harris + Hoole, gives LS:N Global a peek behind the scenes.
Café Culture : Online App : Harris + Hoole
Hayley Tatum: Customer service in an omni-channel world

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Hayley Tatum: Customer service in an omni-channel world

Seamlessness across the board is the key to being a successful omni-channel retailer, according to Hayley Tatum, executive people director at Asda.
World Retail Congress 2014 : Omnichannel : Asda
Michael Fox: Welcome to the on-demand revolution

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Michael Fox: Welcome to the on-demand revolution

Manufacturing on demand will be the new normal, says Michael Fox, CEO and co-founder of Shoes of Prey.
Shoes Of Prey : World Retail Congress : Whole-chain Thinking
World Retail Congress 2014: Overview Part 1

Big Ideas

World Retail Congress 2014: Overview Part 1

The eighth annual World Retail Congress in Paris focused on the technological disruption in the sector and the challenges presented by a changing c...
World Retail Congress 2014 : Millennials : Mobile Payments
Michael Jary: Amazon is not invincible

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Michael Jary: Amazon is not invincible

Amazon's dominance is not a given, says Michael Jary, partner at OC&C Strategy Consultants.
Retail : Amazon : World Retail Congress 2014
World Retail Congress 2014: Authenticity and the conscious consumer

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World Retail Congress 2014: Authenticity and the conscious consumer

Paris – Authenticity and new consumer values were major themes at the 2014 World Retail Congress. Maxine Bédat, the co-founder of Zady, spoke on a ...
Online Retail : Sustainability : World Retail Congress 2014
World Retail Congress 2014: Amazon tops Retail Proposition Index

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World Retail Congress 2014: Amazon tops Retail Proposition Index

Bricks-and-mortar retailers are learning lessons from Amazon, according to the fifth annual Retail Proposition Index, unveiled at the World Retail ...
Amazon : Retail Proposition Index : World Retail Congress
Mike Gould: The secrets to retail success

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Mike Gould: The secrets to retail success

Theatre and entertainment are the keys to retail success, says Mike Gould, the former CEO and chairman of Bloomingdale’s.
Bloomingdale's : Ominchannel : World Retail Congress
World Retail Congress 2014: Singapore leads in digital readiness

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World Retail Congress 2014: Singapore leads in digital readiness

Singapore and Sweden are the most digitally developed countries in the world, according to a new study unveiled at the 2014 World Retail Congress.
World Retail Congress 2014 : MasterCard : Digital Growth
World Retail Congress 2014 Preview

Big Ideas

World Retail Congress 2014 Preview

Understanding the Millennial consumer and finding a fresh voice in retail will be two of the main themes at this year’s World Retail Congress (WRC)...
World Retail Congress : Paris : World Retail Congress 2014
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